iTunes Sync Error
If you purchase an application directly through your iPhone, you may get a warning similar to “Some of the purchased items on the iPhone could not be transferred…” when you try to sync with iTunes.
I was able to get rid of this warning by simply going to the iTunes store from within iTunes (not the iPhone) and then clicking the “Buy” button for each app. The app store remembers that you have already purchased the application and does not charge you, but it does download the app to your iTunes library. If you’re a little nervous about buying the same app twice, you’ll get this message instead of the purchase confirmation:
After downloading, you won’t get the error message the next time you sync. Not sure if that’s the correct way to deal with the it, but it seems to solve the problem
iTunes Confirmation Message
I’ve got about 80 apps….It gives me that warning when I’m trying to sync my iPhone…i dont know what to do
(
hey alex, you just need to authorize your computer through the iTunes store. This can happen if you got a new computer or are using two computers. The error happens when you try to sync
@Jason
Hi Jason
I’m having the same issue and I have authorized the computer and tried a veriety of auth, de-auth, sync resync and I get the same error every time, do you have any suggestions?
jimmy,
You have to authorize the computer with the account you made the purchases from.
I had this problem for a looooooooooooooooong time until I figured that I had two different accounts one NAME and the other NAME@yahoo.com!!!! make sure you authorize the right one on itues!
THANK YOU MORE THAN YOU CAN EVER IMAGINE FOR THE INFORMATION ABOUT 2 DIFFERENT ACCOUNTS, ONE “NAME” AND THE OTHER “NAME@”……I HAD SPENT HOURS ON THIS PROBLEM UNTIL I READ YOUR SOLUTION!!!!!
OMG Booo! Thank you!!!!!!!! I never purchased apps before, I just downloaded free ones… never bothered to use the sync option with itunes cause of the ‘itunes will remove said programs’ crap.
But today I bought an app through Itunes and couldnt get it on the phone without syncing… so I was on a search to try and save the other apps.. it just wouldnt let me transfer at all, it seemed stuck. Turned out I had to reset my warning dialogs so that I would see them… then when I transferred I saw why it was stuck… it was saying they had to be authorized…
and I kept authorizing and everything… but until I saw your post, I had just been doing ‘NAME’ but now with ‘NAME@’ its working!!! thank you!!!!!
Thanks! You saved me a lot of time.
Thank you hun. I wish you can post this post on Apple, coz I spent hours and hours reading, and doing all these changes on my laptop programs and I finally came accross your post. Thank you heaps.
Thank you so much for the help – I’ve been so frustrated with this whole thing – you’re a lifesaver
Spot on M8 thanks for that
How to I authorise my computer through iTunes store ? Can some one take me thorough it step by step please
Open iTunbes software on yourt computer.
Click on Store (top of screen) select Authorize This computer. Log in with your apple id that you used to purchase apps for your phone.
You can have up to 5 computers to authorize. Once authorized, clik on Sync. Tis will copy all aps from iphone to itunes on your computer
Endre
Amazing! I tried to figure out why none of my purchases showed up in iTunes after I activated it on my computer. I had purchased under myname on my iPhone and had myname@me.com as my iTunes account. Can’t believe that is the only thing that stopped me from transferring my apps!
I have the same thing.. I’m not sure how but the my id on my phone changed to my moblie me … name@me.com and my computer stayed my email address that I set up years ago as my apple id.. So which one should I change. The one on my phone (and how do I do that)
Thanks, bl
wonder is all this because I still have not upgraded to Lion and Icloud? I have to add memory to my computer in order to do so.. but I have icloud on my phone and ipad.
I’m so frustrated and confused.
NONE of the help above work for me but I somehow solve the problem.
In your IPHONE…
1) Go to the “App Store”
2) Log in to your Itunes Account
3) Go to “Updates”
4) Go to “Not On This Phone”
5) All programs that you purchased will be listed and just choose the program that you want to Reinstall / Download on your NEW Iphone.
Cheers!!!!
That’s it
Thanks a lot (but still I have to download them all again and it’s not good for someone like me with download limitation)
Boo, great work, I had 2 emails,one was “@googlemail.com” which I used on iPhone, the other was “‘gmail.com” that I used in iTunes.
I just re-authorised the account on iTunes with the “@googlemail.com” address I use on iPhone and all my purchases transferred fine!
Thanks!
Thanks, this just started happeing after I upgraded to i0s 5.
Good suggestions here, thanks. It turns out that my iPhone and iPad App Store app defaulted to my @me.com email address, instead of the gmail address it was supposed to use.
I Authorized my computer using the me.com address and password, and it worked. It said I have one computer authorized for this account (as opposed to five for my main account.) I suspect there will be some sort of problem later down the road, as my main gmail identity does not “own” these apps — argh. Oh, and when me.com goes away, there will be other problems. It’s always something.
I had purchased an IPhone, used, it has a lot many apps installed. tried to syn iPhone with iTunes, authorized my iTunes / computer and tried to transfer purchased apps, but failed…. do not know the original purchaser of apps…. need help on;
Without loosing any previous apps (all are free aps) how can i sync my iTunes with iPhone?
Thanks for telling me about the two accounts; that was the problem, and now I have the items purchased from both accounts backed up on my computer.
Does anyone know how to get rid of the “myname@me.com” account?